VS Andros Tarım Gıda Sanayi ve Ticaret A.Ş. takes security measures at the highest possible level to ensure that your personal data is collected, stored and shared lawfully and to protect your privacy.

Our aim, in accordance with Article 10 of the Personal Data Protection Law No. 6698 and for your satisfaction, is to inform you as transparently as possible about how your personal data is collected, the purposes for which it is processed, the parties with whom it is shared, the legal grounds and your rights.

1. a) Data Controller

Under the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data will be collected and may be processed by VS Andros Tarım Gıda Sanayi ve Ticaret A.Ş. (the “COMPANY”) as data controller, within the scope explained below.

1. b) Purposes for Which Personal Data Will Be Processed

The COMPANY may collect personal data from parties such as its customers, employees, prospective customers, job applicants, business partners, website visitors and suppliers, in categories such as identity information, contact information, customer information, customer transaction information, transaction security information, legal transaction and compliance information, and marketing and sales information.

Your personal data collected will be processed;

– to offer you the COMPANY’s products and services, to fulfill our obligations to you, to prepare records and documents, and to comply with the information retention, reporting, notification, tax and other obligations required by local and international legislation,

– to offer you personalized advertising, campaigns, benefits and other advantages as part of sales and marketing activities aimed at improving the quality of services and products,

– to contact you in order to pass on the necessary information about these services and products, in line with IT requirements, the system structure and the IT support services received,

– to carry out traffic measurement, statistical analysis, segmentation/profiling and CRM work for sales and marketing activities,

– to measure and improve customer satisfaction, to manage complaints, to receive your views and suggestions on new services and products, to receive your problem and error reports, and to inform you about products and services and about your complaints and requests,

– to manage your membership for online sales, to take your orders, to process your payments, to arrange delivery of products through logistics cooperation with third parties, to recommend products and services that may interest you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, audit, risk management and control, promotion, analysis, identifying areas of interest, scoring, profiling, marketing, sales, advertising, communication

– for use in comparative product and/or service offers, modeling, work on and/or development of existing or new products, and in all products and services to be offered to you under the laws and related legislation governing the business set out in the COMPANY’s articles of association, which is the basis on which you disclose your personal data to the COMPANY,

– to comply with the information retention, reporting and notification obligations required by official bodies, to meet the requirements of contracts, and to fulfill the legal obligations to which the COMPANY is subject in relation to the use of these services,

– to manage, for the purpose of setting and implementing the COMPANY’s commercial and business strategies, the finance operations, communication, market research and social responsibility activities, purchasing operations (request, quotation, evaluation, order, budgeting, contract), internal system and application management operations and legal operations carried out by the COMPANY

– to review, assess and respond to requests from official authorities or from you,

for the purposes above, in accordance with the conditions and purposes for processing personal data set out in Articles 5 and 6 of Law No. 6698.

1. c) To Whom and for What Purpose Processed Personal Data May Be Transferred

Limited to fulfilling the purposes stated above, your personal data collected may be transferred;

– to the COMPANY’s business partners, shareholders and affiliates,

– to persons or organizations permitted by the Turkish Commercial Code, the Turkish Code of Obligations and other legislation,

– to legally authorized public institutions and organizations, administrative authorities and legal authorities,

• to the natural or legal persons whose services we use or with whom we cooperate for product/service comparison, analysis, evaluation, advertising and the fulfillment of the purposes stated above, to program partner institutions and organizations, to the organizations we have agreements with for sending messages to our customers, and to the courier companies that deliver orders placed in our online shop, within the framework of the conditions and purposes for processing personal data set out in Articles 8 and 9 of Law No. 6698.
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ç) Method of and Legal Grounds for Collecting Personal Data

Your personal data is collected verbally, in writing or electronically through channels such as our stores, our website and mobile application, our call centers and our social media accounts, and through other channels that may be set up in the future;

by the COMPANY, within the framework of the legislation and for the purposes stated above, limited to the existence of the following legal grounds: performance of a contract, the processing being expressly provided for by law, your having made your personal data public, the processing being necessary for the establishment, exercise or protection of a right to be granted to you, and the processing being necessary for the COMPANY’s legitimate interests and for it to fulfill its legal obligations, provided that your fundamental rights and freedoms are not harmed.

11. d) Rights of the Data Subject Listed in Article 11 of Law No. 6698

As data subjects, if you send your requests regarding your rights to the COMPANY by the methods set out below, the COMPANY will resolve the request as soon as possible, and within thirty days at the latest, depending on its nature. No fee is charged for replies of up to ten pages. A processing fee of 1 Turkish lira is charged for each page beyond ten. If the reply is given on a recording medium such as a CD or flash drive, the fee our COMPANY may request will not exceed the cost of the medium. In this context, data subjects have the right to;

• learn whether their personal data is processed,
• request information about it if their personal data has been processed,
• learn the purpose of the processing and whether the data is used in line with that purpose,
• know the third parties to whom personal data is transferred, in Türkiye or abroad,
• request the correction of personal data that has been processed incompletely or inaccurately, and request that the third parties to whom the data was transferred be notified of this,
• request the erasure or destruction of personal data where the reasons requiring its processing no longer apply, even though it was processed in accordance with Law No. 6698 and other relevant laws, and request that the third parties to whom the data was transferred be notified of this,
• object to a result to their detriment arising from the analysis of the processed data exclusively by automated systems,
• claim compensation for damage suffered because personal data was processed unlawfully.

You may submit your request to exercise the rights stated above, in accordance with Article 13(1) of Law No. 6698 and the Communiqué on the Principles and Procedures for Applications to the Data Controller No. 30356 dated 10.03.2018, in Turkish and in writing, or by using a registered electronic mail (KEP) address, a secure electronic signature, a mobile signature, or the e-mail address you previously notified to the COMPANY and which is registered in our system. The COMPANY reserves the right to verify your identity before replying.

Your application must include;

1. a) your first name, your surname and, if the application is in writing, your signature,
2. b) for citizens of the Republic of Türkiye, your T.R. identity number; if you are a foreign national, your nationality and your passport number or, if any, your identity number,
3. c) your residential or workplace address for notifications,

ç) your e-mail address, telephone and fax number for notifications, if any,

1. d) the subject of your request,

and any information and documents relating to the matter must also be attached to the application.

You may submit written applications, with the necessary documents attached, to the data controller at Gümüş Yeniköy mah Ortaklar OSB 1000. Cad no 4 Germencik/ Aydın.

A sample application form is attached.

You may send applications by e-mail to info.tr@andros.com.tr.

Depending on the nature of your request, the information and documents must be provided to us completely and accurately. If the requested information and documents are not duly provided, the research the COMPANY carries out on your request may not be conducted fully and properly. In that case, the COMPANY declares that it reserves its legal rights. Your application must therefore be sent in full, with the information and documents required by the nature of your request.